Welcome to the GotYouCovered FAQ page! We understand that you may have questions about our services, and we’re here to help. Whether you’re looking for details about shipping, delivery, returns, or warranties, you’ll find clear answers below. This page brings all the essential information together in one convenient place.
No, you don’t. You will be required to input your information if you decide to purchase a product. Having an account lets you track your dealings with our website.
You can find a copy of our Terms and Conditions right here.
We accept:
Credit Cards – Visa and Mastercard
Instant EFT
American Express
Apple Pay
Mobicred
SamsungPay
If you do not receive a confirmation email, please check your Spam folder. You can also contact our customer care team by using the contact form or by WhatsApp.
If orders are placed and cleared before 2pm, they will be shipped on the same day. Any time after 2pm and the order will be shipped the next working day.
Up until the time your order has been shipped, we’ll do everything we can to help you make changes. Unfortunately, once it’s been shipped, there’s not much we can do.
When putting your cover on or taking it off do not push down on the corners with the cut-outs. Rather start on the full edges.
Enjoy free shipping on orders over R600. Orders under R600 carry a flat R70 delivery fee.